What to Expect

Veterinary Service with Courtesy & Respect!

As a new client of CBS Animal Hospital Inc., you can expect our full attention to your pets’ needs.  Our service will be provided with courtesy and respect.  We do not restrict services to residents of Conception Bay South.    We will look after your pet no matter where you are from in the St. John’s and Avalon regions.

When you arrive for your appointment, you will be greeted warmly, and we will usher you into an examination room as soon as we have one available. Please respect our leash/carrier policy.  It is for your pet’s protection we need to make sure they are under control. Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.

You will normally see a Veterinary Technician first who will take a history, and gather some data for the doctor.  A veterinarian will see you next, examine your pet, answer your questions and plan further diagnostics or treatment as necessary.  You will normally see the Technician again to wrap things up, and she will provide you with further educational information and answer routine wellness and care questions for you.  Our client care specialists will handle billing and schedule any needed follow up.

We have arrangements with 3 other St. John’s veterinary hospitals to share our emergency services coverage.  These are very capable hospitals and we trust them to look after your pet like we would.    Paradise Animal Hospital (Karwood Dr., Paradise, Topsail Road Veterinary Clinic (Tosail Rd., Mount Pearl, and Terra Nova Veterinary Clinic (Torbay Rd., St. John’s).   If you have an after hours emergency, please call our regular phone number 240-2288.  Our answering service will have the clinic on stand-by contact you.   

We are excited to meet you, your human and animal family members!

Location Hours
Monday7:30am – 7:30pm
Tuesday7:30am – 7:30pm
Wednesday7:30am – 6:00pm
Thursday7:30am – 7:30pm
Friday7:30am – 6:00pm

Phones will be answered until 700pm Mon/Tue/Thu, and 530pm Wed/Fri EMERGENCIES: Call 240-2288 **Note: We share our emergency services with 3 other area clinics. We are closed holidays.